Privacy Policy

1. Introduction

Lustitia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal assistance platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and email address (when you sign up)
Profile information (display name, profile picture)
Legal questions and queries you submit
Usage data and interaction with our platform
Payment information (processed securely by our payment partners)

2.2 Technical Information

We automatically collect certain technical information:

IP address and device information
Browser type and version
Operating system
Usage patterns and preferences
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our legal assistance service
To process and respond to your legal queries
To improve our AI model and service quality
To communicate with you about your account and service updates
To process payments and manage subscriptions
To ensure platform security and prevent fraud
To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

End-to-end encryption for all data transmission
Secure data storage with industry-standard protocols
Regular security audits and updates
Access controls and authentication measures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Account information: retained while your account is active
Usage data: retained for up to 2 years for service improvement
Legal queries: retained for up to 7 years for legal compliance
Payment information: retained as required by financial regulations

6. Your Rights

You have the following rights regarding your personal information:

Right to access your personal data
Right to correct inaccurate information
Right to delete your data (subject to legal requirements)
Right to restrict processing
Right to data portability
Right to object to processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential cookies for platform functionality
Analytics cookies to improve our service
Preference cookies to remember your settings
Marketing cookies (with your consent)

8. Third-Party Services

We may use third-party services that collect information:

Payment processors (Stripe, PayPal)
Analytics services (Google Analytics)
Cloud storage providers (AWS, Google Cloud)
Customer support tools

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@lustitia.ai
Address: Madrid, Spain
Phone: +34 XXX XXX XXX